Mandatory health insurance rights

Choosing a primary health care physician

As a person insured with the CHIF, you are free to choose your general practitioner and dentist. Women are also free to choose their gynaecologist, and parents of preschool children choose a paediatrician

Changing the physician of your choice

After the period of one year has passed, the insured person is entitled to change the physician they previously chose. In the course of that period, they may only change their physician for certain reasons

Lists of medications

After the period of one year has passed, the insured person is entitled to change the physician they previously chose. In the course of that period, they may only change their physician for certain reasons

White Phone

White Phone is a toll-free telephone number which you can use to get answers to questions from the Ministry of Health 

I’m trying to reach my physician

A new e-mail address has been introduced to which citizens can direct their complaints because the Ministry of Health and the CHIF have been receiving more and more complaints

e-Citizens services provided by the Croatian Health Insurance Fund

Find out which services are offered by the Croatian Health Insurance Fund