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Change in way of listing data on EU Digital COVID Certificates

Instead of the previously used coded values, certificates shall now list full values: vaccine product name and manufacturer name, test name and other grounds on which an EU Digital COVID Certificate is obtained


Second generation electronic identity cards

Identity cards are electronic public documents used for proving your identity, Croatian citizenship, sex, date of birth, and place of permanent residence in Croatia


Streamlined Log-in Process for e-Citizens Portal

Access the Selected Service in Fewer Steps


How will you recognise services completely integrated with the new e-Citizens portal?

All listed services have a red navigation bar where, after signing in, you can find the inbox, user profile, service filter, and the accessibility options


New services available on the e-Citizens portal

Two new services are available to users on the e-Citizens portal


Launch of the new e-Citizens portal in progress

Launch of the new e-Citizens portal started on 26 April 2021. It will take several days for the services to be completely adapted to new functionalities. In case of any difficulties related to portal use, contact the help desk at 072 200 027


"Reconstruction" information centre opens in Zagreb

In the information centre which opened on 15 March 2021 in Zagreb, citizens will be able to get information about the process of reconstruction of their real property damaged in the earthquakes, from submitting an application and obtaining documentation to reconstruction implementation


Apply for your COVID-19 vaccination!

On 1 March 2021, a system was launched, which allows citizens interested in being vaccinated to apply for vaccination against COVID-19. Apart from applying by contacting their general practitioners, citizens can also apply at or by calling the toll-free number 0800 0011


START—one-stop shop for entrepreneurs

The service can also be accessed directly via the e-Citizens portal by selecting it in the Catalogue of Services under the topic Business or using a direct link