Changing the selected physician eHZZO

From this year you can easily change your primary health care doctors such as family medicine doctor, dentist, gynecologist for women and pediatrician for children

Now you can do this without going to another doctor or to the Croatian Health Insurance Fund office but on the e-Citizens portal through the eHZZO, regularly once a year without giving reasons, and if it appears before the expiry of 12 months, one of the acceptable reasons must be stated:

• when the insured person changes the place of residence or residence
• when the insured person intends to stay away from his or her place of residence for more than three months
• when the chosen doctor stops working, changes the office seat or ceases to be a contract doctor of the Croatian Health Insurance Fund.

As an insured person, you can choose a doctor outside your place of residence, but you will not be able to perform all services from compulsory health insurance such as home visits, primary laboratory diagnostics other than emergency examinations, patrons' health care, home health care and medical transport, therefore regardless of this possibility, the recommendation of the Croatian Health Insurance Fund is that you choose the doctor closest to your place of residence.

After entering the service, choose a Choice/change of contract doctor and enter the settlement and Search under the Search criteria. You will receive search results with a legend of availability and, as instructed, you can apply for a doctor's choice or change and within 8 days you will be notified in the Korisnički pretinac of your e-Citizens profile about your request.