112 – uniform European emergency phone number
112 is the uniform European emergency phone number which all Croatian citizens and tourists can dial to reach the emergency services in all emergenciesThe uniform European emergency phone number 112 has been in use in Croatia since 2005. The 112 system operates as part of the Civil Protection Headquarters of the Ministry of the Interior and ensures free of charge calls to this number, 24/7, via landlines, text messages and eCalls from vehicles. Sending a text message to 112 enables provision of assistance to persons with disabilities; that is, persons who are unable to communicate by voice. An eCall is an emergency call from a vehicle to 112 which is made by automated activation of sensors in the vehicle when the vehicle is involved in a traffic accident. An eCall can also be made manually in other emergencies in the vehicle. The vehicle automatically sends a set of data about the vehicle and its location to 112, and a voice communication channel is opened between the vehicle and a 112 emergency centre.
All Croatian citizens and tourists can dial 112 in case of natural or technological disasters, threats to human life and health, assets, or the environment. As necessary, the operators will promptly notify the competent services: the police, emergency medical help, fire brigade, Mountain Rescue Service, Maritime Search and Rescue Service, public utilities and inspection services, as well as other persons involved in the civil protection system
Apart from Croatian, emergencies can be reported in English, German, Italian, Hungarian and Slovak, while tourists most commonly use English and German.
For more information, please visit the website of the Civil Protection Headquarters of the Ministry of the Interior—112 emergency telephone number.