195 - Maritime Search and Rescue Service
In case of an accident or incident at sea, you can call the Maritime Search and Rescue Service for help at the toll-free number 195
In case of an accident or incident at sea, call 195, which is the toll-free number of the National Maritime Rescue Coordination Centre Rijeka (MRCC Rijeka).You can call 195 from a landline or a mobile phone.
You can also request help via the marine VHF radio channel 16 or the uniform European emergency phone number 112, which will then put you through to the National Centre.
User of the free multilingual mobile application “Nautical Information Service (nIS)” of the Ministry of the Sea, Transport and Infrastructure has the option of calling the toll-free number 195 with automated delivery of the caller’s location, which significantly reduces the time spent searching for injured persons.
Talking to a National Centre dispatcher
When describing where you are to a National Centre dispatcher, provide as many details as possible, provide information on the vessel in danger (name and call sign), number of persons on the vessel, whether there are any injured persons and what kind of injuries these injuries are. You also need to state the type of maritime accident or incident and say if you are calling in relation to:
- Sinking
- Fire
- Water ingress
- Grounding
- Collision
- Impact
- Flooding
- Incapacity for navigation (engine failure, rudder failure, broken mast, lack of fuel, electronic, navigation or communication equipment failure, hull or vessel structure damage...)
- Vessel loss
- Medical intervention (emergency transportation, evacuation, medical advice...)
- Swimmers, surfers or divers in trouble
- Or any other type of maritime accident.
Until help arrives, follow the operator’s instructions.
For more information about the organisation and tasks of the National Maritime Rescue Coordination Centre Rijeka (MRCC Rijeka), please visit the website of the Ministry of the Sea, Transport and Infrastructure.