10 services are available to parents on the e-Citizens portal

10 services are available on the e-Citizens portal for parents who can use them on behalf of their underage child

The e-Authorization system allows for the electronic identification of legal representatives, i.e. parents in this case. This system allows parents to use e-services on behalf of their underage children.
Parents can use these services on behalf of their underage children after logging in to the e-Citizens Information and Services portal by clicking Login on the red navigation bar. The services that parents can use on behalf of their underage children require the following minimum levels of security, depending on the type of service:

• Digital Identity Card
• Internet banking
• ePASS.

By clicking on the arrow next to the user’s name in the lower right corner of the red navigation bar, the parents can open a window with the Change subject option. After clicking on the Change subject option, the service will offer names of the user’s children. By selecting the child’s name, a new window opens, showing the child’s name in the lower right corner of the red navigation bar. The parent can now begin to use the service on behalf of their child.
Services which parents can use on behalf of their underage child:

• Certificates from the Register of Persons with Disabilities

The service enables users to obtain electronic certificates from the Register of Persons with Disabilities for the purpose of employment, certificates for the purpose of loan subsidisation, and certificates of registration from the Croatian Register of Persons with Disabilities.

• My PIN (OIB)

Register of Personal Identification Numbers - PINs - is a unique record containing continuously updated personal information. The service allows you to download electronic records of your personal data stored in the database.

• e-Register

The service enables you to download an electronic certificate of citizenship, birth certificate, marriage certificate, civil partnership certificate or an excerpt from the birth register.

• e-Application for a Passport

The service enables individuals with an electronic identity card to apply for a passport and pay for all charges and fees linked with the passport issuing procedure online.

• Ministry of the Interior e-Services 

The services enable users to obtain electronic records from official records of the Ministry of the Interior: certificate of permanent residence, certificate of temporary residence and the certificate of road vehicle ownership. Ministry of the Interior e-Services also enable parents to obtain electronic records for their underage child.

• e-Registration of Temporary Residence of Croatian Citizens

The service enables Croatian citizens to register temporary residence, landlords to issue their consent for registering temporary residence of another person at the address of the flat/house under their ownership and to generate and print out the Landlord’s Consent Form for the registration of temporary residence, which the landlord who is unable to sign electronically signs by hand.

• Health Portal

At the Health Portal you can review previous visits to primary care physicians, specialist findings/hospital discharge letters, information on medication/therapy, laboratory results from primary care laboratories, selected physicians, and appointments for specialist examinations. You can also renew your medication prescriptions at the Portal. Also, the Portal provides the option to make an appointment for vaccination, view vaccination information and the results from SARS-COV-2 testing.

• Application for a Maritime Transport Card for Persons with Disabilities

The service enables persons with disabilities to be granted privileged transport in regular public maritime traffic.

• EU Digital COVID Certificate

The service enables citizens of Croatia to issue a digital certificate on vaccination, testing and recovery for natural persons during the COVID-19 epidemic.

• e-Administrative proceedings

​Submission of information on administrative cases of bodies integrated into the APA IT system. The service is available to citizens and business entities as natural and business users and provides information on activities and the course of the proceedings initiated by the user or to which the user as a party or a person with representation authority (legal representatives, temporary representatives, joint representatives and proxies).

• eHZZO

E-service enables:

• submission of applications for the selection or change of a selected physician in primary health care which includes general or family medicine, dental medicine, gynaecology and paediatrics
• overview of selected general/family medical practitioners, women's and dental health care
• overview of completed prescriptions in the last 6 months with the total amount of costs covered by the Croatian Health Insurance Fund (CHIF) and possible insured person's pension
• review and cancellation of orders to healthcare procedures recorded in the centralised order list system
• submission of applications for the issuance of the European Health Insurance Card (EHIC) which enables the use of health services during temporary stay in EU, Norway, Iceland, Liechtenstein and Switzerland.