List of Accepted Digital Credentials

Find out which documents you can use to prove your identity in the digital world of e-Citizens

List of NIAS Accepted Digital Credentials
 

Instution that issues the credential	NIAS digital credentials
High level of security
Financial Agency	FinaCertRDC certificate
Financial Agency	FinaBizCert business certificate
Agencija za komercijalnu djelatnost d.o.o.	ID.HR business certificate
Agencija za komercijalnu djelatnost d.o.o.	kID certificate
Substantial level of security
Croatian Academic and Research Network	mToken for e-Citizens
Croatian Health Insurance Fund	Smart card with a certificate
Financial Agency	FinaSoft certificate
Hrvatska poštanska banka d.d.	HPB token / mToken
Zagrebačka banka d.d.	ZABA token / m-token
Privredna banka Zagreb d.d.	mToken app / card reader / mobile token #withKEY
Raiffeisenbank Austria d.d.	RBA token / mtoken and CAP reader
KentBank d.d.	SMS one-time PIN
OTP banka d.d.	OTP token / mobile token
Erste&Steiermärkische Bank d.d.	Erste mToken / Display card
Addiko Bank d.d.	Addiko token / mToken
Istarska kreditna banka Umag d.d.	IKB token / mToken
Low level of security
Financial Agency	e-Citizens ePass
University Computing Centre	Username and password - AAI@EduHr
Hrvatska pošta d.d.	ePošta
Hrvatski telekom d.d.	HT Telekom ID
Croatian Pension Insurance Institute*	Username and password
Central Registry of Affiliates*	Username and password
Croatian Employment Service*	Username and password

^{*These digital credentials were issued until 2014 and they are eligible to be replaced with an ePass. Replacement of these credentials can be performed when logging in to e-Citizens at the NIAS website.}

To use e-Citizens, you must have one of the above-mentioned digital credentials. 
In case you do not own any of the above digital credentials, you may request, free of charge, issuance of a government digital credential mToken for e-Citizens and/or ePASS for e-Citizens. Requests are submitted in FINA branch offices.
The definition of security levels as well as the criteria for assessing the quality and the level of security of authentication are governed by the criteria as set out in the Act on Implementing the Regulation (EU) No 910/2014 of the European Parliament and of the Council of 23 July 2014 on electronic identification and trust services for electronic transactions in the internal market and repealing Directive 1999/93/EC (Official Gazette No. 62/2017).

If you have Croatian citizenship check out the list of accepted digital credentials in Croatian language.