Reporting to the Labour Department of the State Inspectorate

Inspection activities in the field of work and safety at work, unless otherwise prescribed by a special or Act on the State Inspectorate, shall be performed by the inspection of the work of the State Inspectorate

Pursuant to the provisions of Article 24 (2) and (3) Of the State Inspectorate Act (Official Gazette No. 115/18 and 117/21) inspection activities in the field of work and safety at work entail performing inspection supervision of the implementation of laws, regulations and administrative provisions governing:
  • working relationships and occupational safety;
  • obligation to register, deregister and change during employee insurance for compulsory pension and compulsory health insurance
  • relations between the employer and a natural person who does not have a contract of employment concluded with the employer, but in accordance with a special Regulation carries out certain activities or activities with him or is on vocational training for work without establishing an employment relationship (person on seasonal work for performing temporary or occasional seasonal jobs in agriculture; student and regular pupil of a secondary school institution at work with the employer in accordance with special regulations; person who works during the period of serving a prison sentence or educational measure • person on vocational training for work without establishing an employment relationship and other person who does not have an employment contract with the employer, but carries out certain tasks with the employer in accordance with a special Regulation)
  • performing activities related to employment
  • achieving advantages in hiring Croatian Homeland War veterans and members of their families, persons with disabilities and peacetime, military and civilian disabled war veterans and members of their families;
  • obligations of investors, owners, concessionaires and other persons in the implementation of occupational safety in the design and execution of works;
  • performing other inspection tasks in accordance with a special law.
The labour inspection shall carry out:
  • inspections of injuries of persons in the premises and on the premises of the employer;
  • supervision of the legality of the work of persons authorized to perform occupational safety tasks;
  • tasks and inspections of the implementation of occupational safety regulations in the field of construction in accordance with a special construction Regulation;
  • inspection activities related to the implementation of other regulations when prescribed by a special law.

However, in accordance with the provisions of the Labour Code (Official Gazette No. 93/14, 127/17, 98/19 and 151/22) and the State Inspectorate Act, labour inspectors do not supervise the implementation of regulations governing employment relations between workers and employers, when another law stipulates that these activities are performed by another body or other inspection services.

For example, the labour inspection does not supervise working relationships in pre-school institutions, primary and secondary schools, and student dormitories and other legal entities performing educational activities (except higher education institutions), supervision by the educational inspection, and does not supervise employee relations or working relationships of employees in state administration bodies and in local and regional (regional) self-government, supervision by the administrative inspection.
 

Content of the application

The Labour Inspector conducts the inspection and initiates the procedure ex officio, and exceptionally at the request of a party, when required by a special law (Article 58 (1) of the State Inspectorate Act).

Pursuant to Article 58 (2) Of the Act on the State Inspectorate, petitions were received stating the information on the applicant (name and address of residence), indicating acts contrary to the regulations may be used as a reason for carrying out the inspection, whereby it is useful to include the OIB, telephone number or e-mail address by which the Labour Inspector may contact you if necessary.

To carry out an inspection effectively within the competence of the labour inspection, in addition to the information on the applicant, the petition shall contain the following information:
  • name of the body being referred to
  • basic information on the entity whose illegalities in the field of employment relations and occupational safety are indicated (name, address of the head office, address where works are carried out, OIB, etc.)
  • a factual description of the illegality being reported.

If, according to the content of the petition received, the labour inspector is not authorized to carry out the inspection, he shall inform the applicant in writing.
 

Protection of the identity of the applicant

The labour inspector shall keep the identity of the petitioner in the performance of the inspection tasks, unless by the nature of the matter it is not possible or so prescribed by a special law.
 

Means of filing the application

You can submit your application (submission) by mail or e-mail or by filling out the application on the website of the State Inspectorate (Filing of applications). Please note that Forms have been published on the website of the State Inspectorate which may assist in filling out the application to the Labour inspection in the field of employment relations.
 
You can also submit your application (proposal) in person at office hours for working with the parties in the regional offices and branch offices of the State Inspectorate, or during working hours you can submit it at the registry office of the Central Office, local competent regional office or branch office of the State Inspectorate, in the department of the registry office in the Central Office, at the headquarters of the locally competent regional office or at the applicant's nearest locally competent branch office of the State Inspectorate, during working hours of the Central Office, regional office or branch office. Office time of the clerk's office for working with clients is from Monday to Friday from 09,00 to 15,00 hours. Exceptionally, in the organizational units of the State Inspectorate in Djakovo, Nasice, Nova Gradiska, Zupanja, Krk, Pag, Senj, Imotski, Knin, Korcula, Makarska, Metkovic, Ploče and Ogulin, the office hours of the clergy's office for working with clients are from 08.00 to 11.00 hours on Tuesdays and Thursdays from 13.00 to 15.00 hours.
 

Office hours for working with customers

Daily working hours, lasting 8 hours, start in the period from 7:30 to 8:30 hours and end in the period from 15:30 to 16:30 hours (sliding working hours).
 
Office hours for working with clients range from 9.00 to 15.00 hours.
 
In the seat of the regional offices, during working hours, labour inspectors are on call who also have office hours to work with the parties within which they receive petitions from the applicant.
 
Data on working and office hours as well as office working hours of on-call labour inspectors are published on the website of the State Inspectorate.
 

State Inspectorate Address book

Office hours of duty labour inspectors
Po Zagreb
Šubićeva 29, Zagreb
  • Labour inspection (working relationships)
            Tel: 01/2375-155
            Monday: 8:00 - 11:00
            Wednesday: 12:00 - 15:00
            Friday: 8:00 - 11:00 p.m.
 
  • Labour inspection (occupational safety)
Death and injury of a worker or a person at work who has been given emergency medical assistance shall be reported at the working hours of the regional office to the telephone number of the duty labour inspector (occupational safety) number: 01/2375-152 and outside the working hours of the regional office, the injury shall be reported to the Single European Emergency number – 112.
 
Po Rijeka
Lošinjska 16, Rijeka
  • Labour inspection (working relationships)
            Tel: 051/356-113
            Monday: 8:00 – 11:00 p.m.
            Wednesday: 12:00 - 15:00
            Friday: 8:00 - 11:00 p.m.
 
  • Labour inspection (occupational safety)
Death and injury of a worker or a person at work who has been given emergency medical assistance shall be reported at the working hours of the regional office to the telephone number of the duty labour inspector (occupational safety) number: 051/356-172 and outside the working hours of the regional office, the injury shall be reported to the Single European Emergency number – 112.
 
Po Split
Mike Tripala 6, Split
  • Labour inspection (working relationships)
            Tel: 021/407-342
            Monday: 8:00 - 11:00
            Wednesday: 12:00 - 15:00
            Friday: 8:00 - 11:00 p.m.
 
  • Labour inspection (occupational safety)
Death and injury of a worker or a person at work who has been given emergency medical assistance shall be reported at the working hours of the regional office to the telephone number of the duty labour inspector (occupational safety) number: 021/407-340, and outside the working hours of the regional office, the injury is reported to the Single European Emergency number – 112.
 
Po Varazdin
Ankice Opolski 2, Varaždin
  • Labour inspection (working relationships)
            Tel: 042/658-373
            Monday: 8:00 - 11:00
            Wednesday: 12:00 - 15:00
            Friday: 8:00 - 11:00 p.m.
 
  • Labour inspection (occupational safety)
Death and injury of a worker or a person at work who has been given emergency medical assistance shall be reported at the working hours of the regional office to the telephone number of the duty labour inspector (occupational safety) number: 042/658-373 and outside the working hours of the regional office, the injury shall be reported to the Single European Emergency number – 112.
 
Po Osijek
Ulica Hrvatske Republike 21, Osijek
  • Labour inspection (working relationships)Tel: 031/389 - 842
            Monday: 8:00 - 11:00
            Wednesday: 12:00 – 15:00
            Friday: 8:00 – 11:00 p.m.
 
  • Labour inspection (occupational safety)
Death and injury of a worker or a person at work who has been given emergency medical assistance shall be reported at the working hours of the regional office to the telephone number of the duty labour inspector (occupational safety) number: 031/389-843, and outside the working hours of the regional office, the injury is reported to the Single European Emergency number – 112.