If I have a Croatian ancestor, but I do not have Croatian citizenship, can I use the e-Citizens digital platform?

Persons who do not have Croatian citizenship, entities with business establishment outside Croatia or persons who do not have EU/EEA citizenship unfortunately cannot use the e-Citizens digital platform. If you are of Croatian descent, recent amendments to the Citizenship Act have facilitated the process of acquiring citizenship for descendants of Croatian emigrants. For more information, read an article Simplified Acquisition of Croatian citizenship.

If you are an EU/EEA citizen, you can log in to e-Citizens with one of your national credentials intended for the cross-border use of electronic services designed for EU/EEA citizens. Ask your national service provider for issuing identification documents what digital credentials are available to you.